Thank you for choosing Footwear Fusion! We stand by the quality of our products and offer a warranty to ensure your satisfaction. Please review the following details regarding warranty periods, eligibility, and claims. Warranty Coverage Electronics Warranty Period: All electronic products purchased from Footwear Fusion come with a 6-month to 5-year warranty depending on the product type. What’s Covered: This warranty covers manufacturing defects in materials or workmanship under normal use. Specific coverage includes internal component malfunctions, display issues, and charging problems. What’s Not Covered: Wear and tear, damage from accidents or misuse, water damage (unless specified as water-resistant), and unauthorized repairs are not covered. Non-Electronic Products Warranty Period: All non-electronic products, including footwear and accessories, come with a 20-day warranty from the date of delivery. What’s Covered: Manufacturing defects such as stitching issues, broken materials, or faulty zippers and fasteners. What’s Not Covered: Damage due to misuse, general wear and tear, exposure to harsh conditions, and alterations not made by Footwear Fusion. How to Make a Warranty Claim Submit a Claim: Contact our support team at FootwearFusion.store@gmail.com or via WhatsApp at +86 19907502872, and include: Order number. Description of the defect. Photos or videos clearly showing the issue. Claim Evaluation: Our team will assess the claim and verify eligibility within 5 business days. Resolution Options: Repair: For eligible items, we may offer repair services at no additional cost. Replacement: If repair isn’t possible, a replacement of the same model will be provided. Refund: In cases where a replacement isn’t available, a partial or full refund may be offered. Additional Information Shipping Costs: Approved claims for warranty returns are covered by Footwear Fusion, so you won’t incur any shipping fees. Proof of Purchase: Ensure you retain your order confirmation or receipt, as proof of purchase is required to process a claim.